Golden Glaze

Merch Launch Plan

Phase 1 SKUs, real costs, order quantities, timeline and the mechanics that make it sell.

INTERNAL — NOT FOR DISTRIBUTION

The Launch in One Paragraph

What we're doing and why
Launch three SKUs — embroidered cap, tee, sticker — into two or three high-traffic stores, not all seven. Total capital at risk is about $2,500. Everything is built on the one asset competitors can't copy: Golden Glaze is a DFW kolache-and-coffee shop, not a generic donut brand. The quarter-zip becomes staff uniform and a presale, so it costs nothing until demand is proven.

Status of the numbers on this page

Every cost here is a researched estimate, not a quote. No vendor RFQ has come back. At these volumes setup — digitizing, screens, per-colour and per-location charges — drives unit cost more than the blank does, so the retail prices below hold only if the quotes land where the estimates assume.

A separate, more conservative launch package with its own budget and scenario modelling now exists and is owned by Mickey. Where the two disagree, that package governs the economics, not this page. This page is kept for the SKU reasoning, mechanics and timeline.

Nothing here is approved. Nothing is ordered, listed or offered for sale.

3
SKUs at launch
~$2.5k
Total capital at risk
~$4.6k
Gross at full sell-through
2–3
Stores, not 7

Don't spread 48 caps across 7 stores

Seven caps per store is invisible — it reads as leftover staff gear, not a product. Concentrate the first run in the 2–3 highest-traffic locations so the display looks deliberate and stocked. Prove sell-through there, then widen. Spreading thin is the most common way a first merch run dies without telling you why.

The SKU Sheet

Estimated ranges only — not landed cost, not a quote

1 — Embroidered cap Best margin No size risk

LineLowHigh
Blank — Richardson 112 (12-pc min per colorway)$8$11
Front embroidery, 5–8k stitches @ 48 units$6$9
Digitizing (one-time, not per unit)$25–75 once
Assumed per cap (excl. freight)$14$20
Retail$30
Margin per unit$10$16

Order: 48 units — 4 colorways × 12 (Richardson's minimum per colorway, and the multiple that earns free freight). Comp check: Voodoo caps sell $20–30, Dutch Bros bucket hats $20–30. $30 is the top of the band and needs the embroidery to look premium — which is exactly why the badge logo has to replace the thin wordmark.

2 — Tee 58.2% of the reported mix

OptionFeelDecorated @50RetailMargin
Bella+Canvas 30014.2 oz, soft, modern fit, cleanest print surface$11.32$28~$16
Comfort Colors 17176.1 oz, garment-dyed, boxy, vintage feel$13.70$30~$16

Both figures are one-colour screen print at 50 units. A second colour or second location adds roughly $2–3.

Recommendation: Comfort Colors 1717. The $2.40 delta buys a heavier, garment-dyed shirt in earthy tones that sit natively next to the brand palette, and it's the blank that reads "bought this somewhere real" rather than "company t-shirt." That perception is the whole product.

Size curve — 72 units

SizeSMLXL2XL3XL
Units816201684

Skewed slightly large for a QSR customer base. This curve deliberately drops XS — a full XS–3XL run is seven sizes, and carrying all seven on run one is how a pilot strands inventory. The actual available range must come off the selected blank's spec sheet, not off this page. If anything strands here it will be 3XL — keep that number small on run one and reorder into proven demand.

Caveat on what this test can teach you: spread across six sizes, 72 units is ~12 per size, and a smaller pilot is thinner still. That is enough to sell through; it is not enough to learn a reliable size curve from. Treat run one as a demand test, not an allocation study.

3 — Sticker ~88% margin Free advertising

LineValue
Die-cut vinyl, ~3in, 500–1,000 qty (estimate — get a quote)$0.35–0.60
Retail$4
Margin per unit~$3.50

Voodoo runs six sticker SKUs and a $2 logo sticker. This is the impulse buy that converts a $15 donut ticket into a $19 one without the customer thinking about it — and every unit sold is a logo on a laptop or a water bottle somewhere in DFW.

Phase 1 budget

SKUQtyUnitCostRetailGross
Cap48$18$864$30$1,440
Tee72$14$1,008$30$2,160
Sticker1,000$0.45$450$4$4,000*
Setup — digitizing + screens$150
Total$2,472$4,600+

*Stickers won't clear 1,000 units in year one. Model them at ~40% sell-through (~$1,600) and treat the rest as a marketing spend that happens to be revenue-positive. Even on that basis, full-ish sell-through roughly doubles the money — and the cap and tee alone cover the entire outlay.

Design Direction

Built on what Golden Glaze actually sells

Grounded in the real product mix

Pulled from the ops system, not assumed:

  • 7 active DFW stores — Arlington, Carrollton, Dallas, Fort Worth, Grapevine, North Richland Hills, Saginaw.
  • Kolaches are a real line, not a sideshow — jalapeño & cheddar, smoked beef, ham, turkey, bacon, croissant-based builds.
  • A full coffee bar — Community Coffee, iced mocha / caramel / french vanilla, 16 oz hot and cold cups.

The strategic point: "donut shop merch" is a category with a hundred entries. Texas kolache-and-coffee shop merch is a category with very few. Neither Voodoo nor Randy's can run that play. Lean into it.

Four directions briefed to Mickey

Dir.ConceptWhy it's on the list
AIcon-ledBuild an ownable mark. Randy's has the roof donut, Voodoo has the pink box, GG has nothing yet. This is the long-term asset and the only one that compounds.
BKolache / TexasThe thing competitors structurally cannot copy. Strongest local-identity play.
CCoffee bar / regularsDrinkware-adjacent. Dutch Bros' highest-volume SKU is a $4.95 drink lid — the coffee side carries accessory demand.
DThe 7 locationsVoodoo runs per-city tees (Boulder, Tempe). Seven stores = seven local tees, each a reason for that specific neighbourhood to buy.

Non-negotiable design constraints

  • Gold on cream is low contrast and washed out on the quarter-zip proof. Brown is the workhorse; gold is an accent or carries a brown outline.
  • Thin monoline type dies in embroidery. Cap artwork must hold at ~2.5in wide with a minimum stroke of roughly 1.5 mm. The solid badge survives this; the arched wordmark does not.
  • Darker bodies. Cream and sand in a fryer environment look destroyed in a month.
  • Exact tokens only — cream #FFF6E9, brown #5c3b18, gold #f6b73c, ink #2b2116. No eyeballed hex.

Pending — visual concepts

Mickey is generating the four directions as flat product mockups (cap / tee front + back / sticker, with the carrying colour specified per direction). They slot in here once delivered, and the final pick drives the digitizing file and the screens.

Nothing downstream of design can start until this is locked — digitizing, screens and the size order all depend on it. It is the critical path.

Timeline

Six weeks from lock to on-shelf
  1. Design lock + quotes. Pick one of the four directions. Send artwork out for real quotes to three decorators — cap embroidery, tee screen print, sticker. Confirm Richardson 112 colorway availability.
  2. Proofs. Digitizing file produced and sewn out on an actual cap before approving — a digitizing proof on screen tells you nothing about whether the counters fill. Screen-print strike-off on the real blank.
  3. Production starts. Cap, tee, sticker into production. Quarter-zip presale opens the same week — it rides the launch attention without consuming any launch capital.
  4. Production continues. Build the in-store display. Decide the 2–3 launch stores off the trailing four-week sales data, not gut feel. Brief managers and set the staff spiff.
  5. Delivery + merchandising. Goods land. Count them in against the PO before anything hits the floor. Display up at the counter — merch behind the register doesn't sell.
  6. Launch. Staff spiff live from day one. Close the quarter-zip presale: 40+ units → production run; below that → it stays staff-only and you kept the money.

Mechanics

The things that decide whether it actually sells

Staff spiff — the highest-leverage item on this page

One agency executive quoted in the same article reported that paying as little as $2 per server on merch add-ons moved attachment rates by 40% among his restaurant clients. That is an attributed anecdote — no baseline, sample size or duration — not a study and not a number to plan against. It is cheap enough to test locally, which is the only reason it is on this page. It plausibly works best when staff already wear the product and can raise it conversationally rather than at the register.

  • Give every staff member their cap or tee free, before launch. They are the display.
  • $2 per unit sold, tracked through the existing Discord daily checkin — no new system to build.
  • On a $30 cap at ~$16 margin, a $2 spiff costs 12.5% of margin. If it moves anything like the reported 40%, the trade is worth taking — but measure it before assuming it.

Presale mechanics — for the quarter-zip

  1. Post the approved mockup with a firm price and a firm close date.
  2. Collect payment up front, not interest. Interest is not demand.
  3. Threshold: 40 units. Above it, order exactly what sold plus ~10% for walk-ins. Below it, refund and keep it as staff uniform.
  4. Run it for 14 days. Longer doesn't gather more orders, it just delays the decision.

This converts the single riskiest SKU from a $1,500 inventory bet into a demand test with almost no inventory exposure — you still carry the refund handling, the ~10% walk-in overage, and the reputational cost of cancelling on people who paid.

Where it sells

  • Counter display, 2–3 stores. At the register, at eye level, priced clearly. Merch on a back wall is merch nobody buys.
  • Stickers at the point of payment — a $4 impulse item needs to be within arm's reach of the card reader.
  • Online later, not at launch. Shipping a $30 cap for $8 postage destroys the margin and adds a fulfilment job nobody owns. Prove it in-store first.

Success Criteria & Kill Switch

Decide these now, before the money is spent

What good looks like — 90 days

MetricTargetRead
Cap sell-through60%+ (29 of 48)Reorder, add colorways
Tee sell-through50%+ (36 of 72)Reorder, refine size curve to what actually sold
Sticker units250+Working as an impulse item; add SKUs
Merch attach rate2%+ of ticketsMerch is a real line, not a novelty
Quarter-zip presale40+ unitsGreen-light the production run

Kill criteria

  • Under 25% sell-through at 90 days → stop. Don't reorder, don't redesign, don't "try a new colour." Liquidate through staff and giveaways and take the roughly $1,800 lesson.
  • Presale under 40 units → the quarter-zip never goes retail. Staff uniform only.
  • Attach rate under 0.5% → the product isn't the problem, the placement is. Move the display before concluding anything about demand.

Open decisions — needed from Jack

  • Which of the four design directions (or a blend) once Mickey's concepts land.
  • Which 2–3 stores get the first run.
  • Comfort Colors vs Bella+Canvas — recommendation is Comfort Colors, $2.40 more for a materially better product perception.
  • Is the $2 staff spiff approved, and does it come out of store labour or marketing?
  • Quarter-zip: confirmed as staff uniform + presale, not a stocked retail SKU?

A note on these numbers

Every cost on this page is a researched market range, not a quote: Richardson 112 blanks and 12-piece minimums, embroidery at roughly $1.50 per 1,000 stitches, Bella+Canvas at $11.32 and Comfort Colors at $13.70 decorated at 50 units, one colour. Sticker pricing is the softest number here and is flagged as an estimate. Nothing should be ordered off this page without three real quotes. The structure holds regardless of where the quotes land; the margins move.